CroisiEurope River Cruises - useful information

Air Conditioning

All ships are air conditioned with individual adjustment in the cabins.

Anniversaries

Special discounts are available for couples celebrating 10, 20, 30 years of marriage.

Clothing

Plan casual dress for the daytime and suitable dress for the restaurant and Gala Evening. Dress is not formal.

Dining

All meals are taken in the restaurant. Breakfast is a buffet, lunch and dinner are full-service. Tables seat 4 to 8. Specific dietary requirements should be stated at the time of reservation.

Drinks

Drinks are included with lunch and dinner - house wine, beer, mineral water, fruit juice, plus tea or coffee (this is not applicable on departures during the festive season). Drinks in the lounge/bar, wine selected from the wine list, drinks purchased during on-shore excursions or during transfers are not included. A €50 drinks card allows for all drinks on board to be paid for. Any money remaining is reimbursed at the end of the cruise.

Electricity

Electricity on board is 220v with European style sockets. You may need an adapter for any small personal items.

Excursions

Excursions can be booked onboard ship.

Hair dryers

All cabins have hair dryers for passenger use.

Laundry

A laundry service is not available on board

Medical Services

There is no doctor on board. The Purser will undertake to reach a doctor or emergency services at the nearest landing stage. A defibrillator is available on board.

Onboard Language

The main language on board is French, with notices and announcements in English and other languages according to passengers onboard. Many staff and tour guides speak English.

Payment Onboard

The currency used onboard is the Euro. Cash, cheques and credit cards are accepted. There is no exchange onboard.

Reception Desk

The Purser is available for advice and assistance. Passengers are welcomed onboard and shown to their cabins. A welcome drink is served in the lounge and the crew introduce themselves, and outline the sequence of events for the cruise and the excursions.

Safety Deposit Boxes

A safe is available in every cabin.

Smoking

Smoking is not permitted inside CroisiEurope ships, smoking areas are allocated on deck.

Souvenir Shop

The souvenir shop offers postcards, stamps, souvenirs and practical items. Opening hours are displayed onboard according to visits.

Telephone

A radio-telephone is available onboard.

Television

Each cabin has colour satellite TV and will receive some English programmes.

Tips

Tips are at passengers' discretion.